All our parcels are sent via Australia Post from our Melbourne warehouse. You will receive a tracking number with your shipping confirmation so you can check on the progress of your delivery.
All parcels may require signature upon delivery. If no one is available at the address during business hours at the time of delivery, a card may be left for you to collect your order at your local Australia Post Office.
Orders Under $50 - $7.99 (Standard Post) and $10.99 (Express Post)
Orders Over $50 - FREE Express Post Delivery
Orders are processed within 24 hours and are subject to Australia Post conditions for delivery times. Usually parcels are received within 4 - 6 Business Days (Standard Post) and 1 - 2 business days (Express Post) from dispatch to metro areas.
To check the estimated delivery time to your post code, enter in our post code (3000) and yours in the Australia Post Delivery Times Calculator to find out.
Unfortunately we don't ship internationally yet but we will be very soon!
Products in a new condition can be returned within 30 days of purchase and must be accompanied with a Return Form. Fill our our Return/Exchange Request Form to get started.
Refunds will be made in the same form in which original purchase was made.
Please take a moment before sending returns to carefully wrap your items and take note of any tracking as we cannot accept responsibility for items lost/damaged in transit.
Please ensure that correct address details are provided as re-sending or re-stocking orders marked "Return to Sender" are subject to admin/postage charges.